About the Role
You’ll be the operational heartbeat of CampusHaul’s field execution. While our founder handles remote sales and strategy, you’ll manage crews, schedules, and day-to-day logistics. You’ll ensure every move runs smoothly, every crew is accountable, and every customer feels cared for. This role is built for someone who thrives in fast-paced environments, leads with integrity, and sees the big picture.
Responsibilities
Oversee daily crew assignments, dispatching, and route coordination
Manage scheduling logic across multiple service zones and job types
Monitor crew performance, professionalism, and customer satisfaction
Troubleshoot field issues, delays, and customer escalations in real time
Maintain operational checklists, job confirmations, and post-move audits
Train and onboard new crew members to CampusHaul standards
Collaborate with HQ on service improvements, feedback loops, and expansion plans
Track KPIs and contribute to performance-based bonus logic
Serve as the “eyes and ears” on the ground—ensuring brand trust and operational integrity
Requirements
Pay Rate: $20 - $23 per hour
2+ years of experience in dispatch, logistics, or field operations, especially in the moving or service industry, is preferred. This background provides an advantage in handling logistics, resource management, and service flow in fast-paced environments.
Strong leadership and crew management skills are crucial. The role requires inspiring and motivating teams, managing diverse personalities, and fostering a collaborative atmosphere with constructive feedback and recognition.
Tech fluency is essential. Candidates must be proficient with scheduling tools, mobile apps, and logistics software to streamline operations and enhance communication.
Ability to remain calm under pressure is vital. Candidates should demonstrate decisiveness and a solutions-oriented mindset in high-stress situations to maintain service quality and team morale.
Reliable transportation and the ability to be on-site across various zones are necessary for prompt response and field operations oversight.
Excellent communication and customer service skills are paramount. The candidate must articulate ideas clearly and engage effectively with clients and team members.
Alignment with CampusHaul’s core values of trust, speed, professionalism, and empathy is essential. These values contribute to a positive workplace culture and enhance customer experience.
Please complete the application form if interested.
About the Company
CampusHaul is a tech-enabled, moving & storage company specializing in student and residential moves, packing, furniture setup, junk removal, and storage. We’re redefining the moving experience with professionalism, transparency, and operational excellence across multi-state markets.
Job Application
Please complete the form to apply for a position with us.